Terms of Service

Welcome to Notecase

By visiting our website and/or purchasing something from us, you agree to be bound by the following Terms of Service. Please read these terms carefully before using our website or placing an order.

General Conditions

By using this website, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have permission from a parent or legal guardian.

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to use our products, website, or services for any illegal or unauthorized purpose.

Product Information

We do our best to display product photos, descriptions, colors, prices, and details as accurately as possible.

However, we cannot guarantee that your device’s screen will display colors or product details perfectly. Slight differences may occur due to lighting, screen settings, product variations, or manufacturing updates.

We reserve the right to update, change, or discontinue any product at any time without notice.

Pricing and Availability

All prices are listed in your currency  unless stated otherwise.

We reserve the right to change prices at any time without notice.

Product availability may change at any time. If an item becomes unavailable after you place an order, we may contact you with available options, including a replacement, store credit, or refund when applicable.

Orders

When you place an order, you agree that all information provided is accurate and complete, including your name, email address, billing address, shipping address, and payment information.

We reserve the right to cancel or refuse any order if we believe there is fraud, unauthorized activity, incorrect information, pricing errors, or other issues.

Once an order is processed or shipped, changes or cancellations may not be possible.

Shipping

Customers are responsible for entering the correct shipping address at checkout.

Once an order has been shipped, we cannot guarantee that the shipping address can be changed.

Shipping times may vary due to carrier delays, customs, weather, holidays, high order volume, or other situations outside of our control.

Once a package is marked as delivered by the carrier, the order is considered successfully delivered.

For more details, please review our Shipping Policy.

Refunds and Returns

All delivered orders are considered final.

We do not offer refunds for orders that have already been delivered, unless the item arrived damaged, defective, or the wrong item was sent due to an error on our end.

If there is an issue with your order, please contact us at notecasesupport@gmail.com with your order number and clear photos or videos of the issue.

For more details, please review our Refund Policy.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, you must contact us within 7 days of delivery.

Please include your order number and clear photos or videos showing the issue.

After reviewing the issue, we may offer a replacement, store credit, or refund depending on the situation.

Lost or Stolen Packages

We are not responsible for packages that are lost, stolen, or misplaced after being marked as delivered by the carrier.

If your package is marked as delivered but you cannot find it, please check with your neighbors, household members, front desk, mailroom, or local carrier.

You may still contact us and we will do our best to assist you.

Payment

By placing an order, you agree to provide current, complete, and accurate payment information.

All payments must be successfully processed before an order can be fulfilled.

We are not responsible for any fees charged by your bank, card provider, or payment processor.

Intellectual Property

All content on this website, including images, product photos, text, logos, graphics, designs, and branding, is owned by or licensed to Notecase .

You may not copy, reproduce, distribute, sell, or use our website content without written permission.

User Conduct

You agree not to:

Use our website for illegal purposes
Attempt to hack, damage, or interfere with the website
Upload viruses, malware, or harmful code
Steal or copy website content
Submit false, misleading, or fraudulent information
Abuse, harass, threaten, or harm others through our website

We reserve the right to restrict or terminate access to our website if these terms are violated.

Third-Party Services

Our website may use third-party services such as payment processors, shipping providers, apps, or website tools.

We are not responsible for the actions, policies, or performance of third-party services.

Your use of third-party services may also be subject to their own terms and policies.

Limitation of Liability

To the fullest extent permitted by law, Notecase is not responsible for any direct, indirect, incidental, special, or consequential damages related to your use of our website, products, or services.

This includes but is not limited to shipping delays, lost packages after delivery, website errors, product misuse, or third-party service issues.

Changes to These Terms

We reserve the right to update, change, or replace any part of these Terms of Service at any time.

Any updates will be posted on this page. Your continued use of our website after changes are posted means you accept the updated terms.

Contact Information

If you have any questions about these Terms of Service, please contact us at:

notecasesupport@gmail.com